Active Incident
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Clover Sites | PHP 8 MaintenancePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Amplify Websites, Ekklesia360 Websites, ShareFaith Websites, Clover Sites

Locations

Amplify - Cloud Sites, Amplify - WordPress, ShareFaith - Elementor, ShareFaith - Sidekick, Ekklesia360 - MonkCMS, Ekklesia360 - Forms Module, Clover Sites, FMS Forms, Prayer Cloud, Media, Sermons, Events, Client Websites


November 4, 2026 8:20PM EST
IDENTIFIED

Progress update: more features on our website platforms are working again, and we are now confirming with churches that they work as expected. On Ekklesia360 websites, these now appear to be working normally: - The website editor loading with its usual menus and sidebar - Form submissions on websites - Websites that were loading slowly or timing out - Live stream countdowns On ShareFaith and Amplify WordPress websites, forms are sending submissions normally again. These join the improvements we shared on October 30. Work continues on the issues that remain, such as site search on some websites, and on Clover Sites, forms, uploading audio and video to the Media section, and adding new sections in the editor. Some features may stay intermittently unavailable while that work continues. To be notified as soon as we post new progress, subscribe to this page. We are grateful for your patience as we work through what remains.

November 4, 2026 4:09PM EST
IDENTIFIED

Our engineers remain fully engaged in the security work across our website platforms, and the issues that remain have their full attention. Clover Sites: forms are not working as expected again, after being restored last week. Our engineers are investigating, and restoring forms on Clover is a priority. Forms on all other Ministry Brands website platforms are working normally and are not affected. Our aim is not simply a fix, but a fix that holds. Some features may stay intermittently unavailable until this work is complete. We will share further progress here as it is confirmed. Thank you for standing with us while this work is completed.

October 30, 2026 7:39PM EDT
IDENTIFIED

Progress update: more of your tools are working again. On Clover Sites, our engineers have restored: - Access to the Clover dashboard - Publishing site changes from Greenhouse - The Forms tab - The "Redesign Website" theme chooser On Ekklesia360 websites, they have restored: - Saving and publishing pages, sections, and navigation - Events and sermons displaying on public websites - Signing in to the website editor - Password-protected pages These join the October 28 fix for uploads to the Media Library on Ekklesia360, ShareFaith, and Amplify websites, which remains in place. Our teams are now focused on the issues that remain, such as uploading audio and video to the Media section in Clover, adding new sections in the Clover editor, submitting and managing prayer requests in Clover, and site search on some websites. Some features may stay intermittently unavailable while that work continues. If any feature listed above is still not working for you, please let our Support team know so we can look into it. Thank you for your patience. Each fix brings us closer to full service.

October 28, 2026 6:05PM EDT
IDENTIFIED

Progress update: our engineers have resolved the issue that was preventing media uploads from completing on ShareFaith, Ekklesia360, and Amplify websites. If an upload did not go through recently, please try it again. This is one milestone, not the finish line. Our teams are continuing their work to return every platform to a fully stable, functional state, and some features may remain intermittently unavailable in the meantime. We will post our next update here as soon as we have more progress to share. Thank you for your continued patience and your trust in Ministry Brands.

October 27, 2026 12:33PM EDT
IDENTIFIED

Our security and engineering teams continue to work through the security updates across our platforms, testing each change carefully so that full service is restored without weakening the protections now in place. We know how much your church relies on these tools, and resolving these disruptions remains our highest priority. Some features may remain intermittently unavailable while this work continues. No action is required on your part. We will post our next update here as soon as we have progress to share. Thank you for your continued patience and partnership.

October 26, 2026 5:42PM EDT
IDENTIFIED

Update: Our teams have now begun applying these PHP security updates to additional Ministry Brands website platforms, including ShareFaith and Ekklesia360. While this work is underway, some website and editor features may be sporadically unavailable or behave unexpectedly. Reported examples include: - Pages displaying without their usual design or layout - Difficulty logging in to the website editor - Changes not saving or publishing - Sermon and media uploads not completing Other features may be briefly affected as updates continue. Security comes first; full service follows close behind. We will post updates here as work progresses. Thank you for your patience and your trust in Ministry Brands.

October 22, 2026 1:23PM EDT
IDENTIFIED

We are still actively working on both implementing and testing the latest security updates within our system. This will continue to result in some temporary system disruptions. However, we will continue to keep our ministry partners updated as progress is made

October 21, 2026 4:39PM EDT
IDENTIFIED

We are investigating intermittent issues affecting portions of the Clover Sites website-management experience. Clients may encounter errors or delays when editing, saving, or publishing website changes. Some dashboard features, forms, and other administrative modules may also be temporarily unavailable or fail to load as expected. Previously published website content should remain available to visitors. However, clients may be unable to make or publish new changes while the issue is occurring. This disruption is related to protective platform and PHP 8 compatibility changes being implemented in response to a recently identified external security concern. The issue was not caused by client actions or website content. Our teams are actively monitoring the platform, validating affected functionality, and making adjustments to restore consistent access while maintaining the necessary security protections. No action is required from clients at this time. We will provide another update as additional information becomes available.

Amplify Websites




Partial Service Disruption

Ekklesia360 Websites




Partial Service Disruption

ShareFaith Websites




Partial Service Disruption

Clover Sites




Partial Service Disruption

Rackpace Email




Operational

In10sity




Operational

E-zekiel




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Web Services




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Bridge Element




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Faith Highway




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Site Organic




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External Services

Amazon Web Services

AWS S3

Azure

Facebook

Google Cloud

Instagram

Liquidweb

Rackspace

SendGrid

Status.io

YouTube

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History

No incidents in the last 7 days